| Issue ID | 1452240 |
| Internal NHTSA # | 11076916 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 05/03/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I received a recall notice from mercedes about the takata airbags. When i called the company to see when replacements will be available they stated they did not know so i called the auto safety hotline. They told me not for a year due to my model is 2013. I then called mercedes back and said that is not a reasonable amount of time and would like a loaner vehicle until mine is fixed and safe. Mercedes stated they are not giving loaner vehicles and encouraged me to keep driving this vehicle since they have not have any deaths. This is not acceptable to me and i would like a loaner or replacement vehicle. I did some research and there are reported accidents with their vehicles having airbag issues and injuries have been reported. Not having any reported deaths does not make my car safe, since when does someone have to die in order for a comp[any to acknowledge and provide their customers with a loaner or safe vehicle replacement. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE WORTH, FL |
| VIN pattern | WDDGF4HB9DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |