| Issue ID | 1418253 |
| Internal NHTSA # | 11040410 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 29/03/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall i called my local mercedes benz dealer who stated that in their system i had no air bag recall on my vehicle. I entered my vin # on the airbagrecal website it showed i did? Mercedes benz dealer is clearly not claiming responsibility. Rep told me that the letter was sent to all owners of mercedes benz cars and that my car does not have an recall? I don't agree with her and would like to file a complaint due to non-assistance and negligence on mercedes benz dealer end for not looking into my vehicle more. The recall for the airbag issued a warning of safety so i'm unpleasantly dismayed at the fact that the mercedes benz rep would dismiss my concern so nonchalantly to discuss a software update notice she did find in her system which i was due for? I currently have a airbag light on in my vehicle which is alarming and worries me a bit to say the least. I would like some action to take place in getting this issue resolved. The dealer should be offering to take a look at all mercedes benz customer vehicles to ensure airbag is not installed and everything is okay? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSWELL, GA |
| VIN pattern | WDDGJ4HB1DFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |