| Issue ID | 1445633 |
| Internal NHTSA # | 11071721 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2012 |
| File date | 06/02/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | After discussing our issue of a delayed response to repair our defective vehicle in a timely manner with representatives from mercedes-benz usa, we sent the attached email to nhtsa and received the attached response to file a complaint. We have received an email only from the nhtsa to file this complaint. Both mercedes-benz usa and the nhtsa are liable in not preforming the necessary repairs in a timely manner. Based on the information in the recall that this safety feature in our vehicle will "possibly cause serious injury or death." this vehicle should be recalled immediately and repaired withing a week of sending out the recall notice. This tactic to stall has put our family in danger with the defective safety air-bag installed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUSTIN, CA |
| VIN pattern | WDDGF4HB6CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |