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2007 Mercedes benz C230 Tires Problems, Complaints and Defects

Issue ID	631070
Internal NHTSA #	10191587
Manufacurer	MERCEDES-BENZ USA, LLC.
Brand	MERCEDES BENZ
Model	C230
Model Year	2007
File date	15/05/07
Component	TIRES
Product type code	VEHICLE
Description of the problem	I was driving down highway 50 in sacramento, california, in a 2007 c230 mercedes benz, when i ran over an object. The right rear tire immediately went flat. I drove to a tire facility and had the tire exchanged for the spare. The tire facility suggested i take the car to mercedes benz. On the way to mercedes benz i stopped at an automobile repair shop and had the tire and rim inspected. The middle of the rim was cracked and ruptured. The shop owner stated he had been in the auto repair business for 30 years and had never seen a rim failure of that type. ak i took the vehicle to mercedes benz sacramento and the serviceman told me tires and rims were not covered under warranty. He did not even bother to take the tire out of the trunk. I said i wished to speak to the service manager. He informed me the service manager wasn't in. I said i would make an appointment to see the service manager - that i had concerns about the rim failure. When i met with the service manager, i voiced my concerns regarding the rim. The service manager called me later in the afternoon and stated the damage would be at my cost and wasn't covered under warranty. I inquired why this wasn't covered under warranty because i was only 4 months into the lease of this new car. The answer was tires and rims are not covered under warranty under any circumstance's left a voice mail message for general manager of mercedes benz sacramento to call me regarding this rim failure and my concerns. He called me back and defended the service technician and service manager's decisions to give the stock answer it was not covered under warranty. I pointed out to the general manager that my concern was the rim had ruptured and cracked and that this was a new vehicle. I felt my concerns were being ignored by the service department. Mr. Crowley did not seem to be of the same opinion. The tire and rim were being replaced at a facility other than mercedes benz. ak
Vehicle Mileage at Failure	3100
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SACRAMENTO, CA
VIN pattern	WDBRF52HX7AXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/01/07
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	U
Transmission type	AUTO
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	MERCEDES BENZ OF EL DORADO HILLS
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTMREREV50D101626 MPBUMFF90PX493456 W0LF7BBB55Y707489 1C4NJCFA7HD190775 LVRHDCEM1SN017193 LJD7AA1D0S0218587 LGWCB61A9KJ018440 WF0XXXTTFXBU73223 VF1RHN00376960335 2G2FV22G4X2232969 AFADXXMJ2D7K01708 WAUZZZ8K9DA129908

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2007 Mercedes benz C230 Tires Problems, Complaints and Defects, Recalls and Failures

2007 Mercedes benz C230 Tires Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?