| Issue ID | 677495 |
| Internal NHTSA # | 10229692 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C230 |
| Model Year | 2007 |
| File date | 28/05/08 |
| Component | AIR BAGS:SIDE/WINDOW |
| Product type code | VEHICLE |
| Description of the problem | I was on the freeway driving to work with a co-worker when the passenger side airbag in my 2007 c230 deployed. There was not a collision or contact with my vehicle at all. The bag on the passenger side arm rest struck my passenger right arm quite violently causing her pain for 4 days and the drivers side airbag constricted and put a 4 inch cut on my neck. When i took my vehicle to mercedes of laguna niguel where i purchased the vehicle new only 2 months ago they refused to repair the airbags sitting small scratches on both passenger side rims and their claim of the tires bubbling and proof the vehicle was in a collision. However 10 days previously i had accidentally scraped the vehicles rims while parking. I can assure you this vehicle was in excellent condition when i went in for repairs to the airbags and the events i have described are exactly as they occurred. The dealership asked me to contact my insurance company, which i did, however i relayed the same information to them as i am relaying to you. I am outraged at the dealership and feel they should repair the faulty airbags on this vehicle. Please advise. |
| Vehicle Mileage at Failure | 2543 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | IRVINE, CA |
| VIN pattern | WDBRF52H47FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF LAGUNA NIGUEL |
| Dealer's telephone number | 949-347-3860 |
| Dealer's city | LAGUNA NIGUEL |
| Dealer's state code | CA |
| Dealer's ZIP code | 92677-4589 |