| Issue ID | 832863 |
| Internal NHTSA # | 10371321 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C |
| Model Year | 2010 |
| File date | 04/10/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2010 mercedes benz c lass. Letter from congressman wolf on behalf of constituent regarding problems with her 2010 mercedes brought frm specll out hbl of tysons corner on july 2010; respond to herndon office, attn: judy mccary *tgw the consumer stated the vehicle would not shift into any gear. The vehicle was towed to the dealer. The final diagnosis from the dealer was a computer glitch and software failure. The consumer was reassured the vehicle was repaired. However, on november 15, 2010, the consumers daughter was driving the vehicle when suddenly it shifted on its own in reverse and started to move backwards . The consumers daughter tried to stop the vehicle by braking, but the vehicle continued to move backward. Finally, she turned the vehicle off. *jb |
| Vehicle Mileage at Failure | 1700 |
| Number of Occurences | 2 |
| Source of the issue | FORWARDED FROM A CONGRESSIONAL OFFICE |
| City and State | MCLEAN, VA |
| VIN pattern | WDDGS8BB3AFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/07/10 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SPECLL OUT HBL |
| Dealer's telephone number | |
| Dealer's city | TYSONS CORNER |
| Dealer's state code | VA |
| Dealer's ZIP code |