| Issue ID | 712032 |
| Internal NHTSA # | 10258305 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C |
| Model Year | 2009 |
| File date | 10/02/09 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I bought a new 2009 mb c300 for my wife last november, less than three month later, its power steering quitted to work without any malfunction sign. It will take a professional wrestler to get in and out its parking place. This is not the worst part yet. After numerous failed attempts trying to contact the service department of my dealer, i drove the car to the dealer that is 40 miles away from my house. Only thing they did to the car was that a service representative opened the hood and added some fluid, which late turned out to be useless. He wanted me to set a service appointment that was 15 days later. I waited almost two hours trying to get somebody to test drive my car and tell me if it |
| Vehicle Mileage at Failure | 1400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RAYNE, LA |
| VIN pattern | WDDGF54X39RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |