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2014 Mercedes benz B-CLASS ELECTRIC Power Train Problems, Complaints and Defects

Issue ID	1198796
Internal NHTSA #	10733548
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	B-CLASS ELECTRIC
Model Year	2014
File date	28/06/15
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	While driving, on any road and any speed, the vehicle goes into neutral and the stop switch engine off indicator appears. This requires me to pull over to the side of the road, place the vehicle in park and turn off the ignition. I remove the key, replace it, and then attempt to start the vehicle again. It may start immediately, or it may take several times turning the key from the on to off to on position before it works again. At times, when it does start, and i put it into reverse or drive from park it may stall again. Eventually, i am able to place the vehicle into drive and resume my journey. The malfunction visit workshop display appears soon after and remains. Took to service and they updated 3 software programs nevertheless, the three software updates did nothing to remedy the serious problem. On july 4, 2015 (just 2 days after the vehicle was given back to me by the service department my family (my wife and my two girls ages 11 and 9) and i were driving. As i was driving on the highway, going at approximately 50 mph, the vehicle stalled. There was no shoulder or break down lane to pull over to. It was a very frightening and dangerous experience. While we stood still, as i tried to get the vehicle started (more than 6 times), other cars came very close to striking us at 50 mph. There was an obvious danger for morbidity and mortality. While on that busy highway, i had to go through the steps of turning the vehicle off and on again multiple times before it was able to be driven. It then stalled approximately another 13 times. Fortunately, i was able to bring it home by driving carefully on side streets with my hazards on.
Vehicle Mileage at Failure	75
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	EASTCHESTER, NY
VIN pattern	WDDVP9AB7EJXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP0ZZZ99ZCS113554 WDC2533461F380761 WDDGF4KW6CA702026 KMFZCZ7JACU756395 1C4NDCBA4D7418065 SALWR2RV7JA195030 1C4HJXEN6JW248619 NMTKHMBX6LR116760 WVWZZZ16ZCM026905 4UF14ATV4ET206720 3KPC25A31JE042022 3PCAJ5BA2NF118161

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2014 Mercedes benz B-CLASS ELECTRIC Power Train Problems, Complaints and Defects, Recalls and Failures

2014 Mercedes benz B-CLASS ELECTRIC Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?