| Issue ID | 1341267 |
| Internal NHTSA # | 10935178 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | B-CLASS ELECTRIC |
| Model Year | 2014 |
| File date | 23/11/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In preparing to leave a parking lot on november 23, 2016 in hillsboro, oregon, the b-class mercedes-benz electric drive automobile refused to move and a message appeared in the instrument panel saying "have me towed to a dealer" or somesuch. Vehicle was transported to beaverton, oregon mercedes-benz where the diagnosis was a defunct main traction battery. Battery, which costs about 90 percent of the msrp of the automobile, was ordered from germany and arrived on or about december 9, 2016 as a warranty replacement. Vehicle is reported to be ready for pick up on december 15. No accident was involved, though had the traction battery ceased to provide power while the vehicle was in motion, the outcome might have been different. No indication of impending battery failure was noted. The battery powered the vehicle 12 miles to a parking lot in hillsboro from our residence, but on attempt to power the parked vehicle from the parking lot, there was no response other than a message to tow the vehicle to a dealer. The b-class in question had a few miles over 20,000 on the clock and had been in service for less than 2 years. Vehicle is leased for 36 months. With this experience, we will be going back to the toyota prius as our green vehicle. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HILLSBORO, OR |
| VIN pattern | WDDVP9AB4EJXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |