| Issue ID | 1227481 |
| Internal NHTSA # | 10780752 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | TOWN CAR |
| Model Year | 2007 |
| File date | 17/06/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | My car had 94,106 miles then the repair was made. The front end was handling poorly and i knew the coil over strut assembly would need replacing. When my mechanic performed the work they called and asked me if i tried to work on the front suspension of my car and i told them 'no', as i have no tools or experience to do such work. I asked why they wanted to know and the mechanic informed that my upper ball joints were fractured and cross threaded. I wanted to know how it could happen and they could not give me answer (they speculate this was a factory assembly mistake) as the coil over strut should not be cross threaded, that is why they wanted to know if i did something to the car. Lincoln town cars with the coil over strut front suspension are bad for falling apart and this applies to the upper and lower ball joints. I have several friends with this same car and they have reported fractured upper and lower ball joints. This seems to be a common occurrence due poor design of the front suspension. I feel a recall needs to happen as you can be driving your car and the front end will fall out. I am fortunate as i had enough sense to know my car was not handling properly and immediately took it in for service, a lot of people have not been as fortunate. I am attaching the repair bill to this file but my personnel information is hidden. I am maintaining the repair invoice in my personnel car file if you should need it. A recall needs to be done and ford motor company should re-design the upper and lower ball joint assembly to handle the heavy weight of these cars and reimburse owners for repairs already made. I do not tear up my car and this issue should not have ever happened. |
| Vehicle Mileage at Failure | 94106 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CEDAR PARK, TX |
| VIN pattern | 1LNHM82VX7YXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |