| Issue ID | 1219955 |
| Internal NHTSA # | 10763990 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | TOWN CAR |
| Model Year | 2007 |
| File date | 13/08/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I was traveling west on 64 on 81315 . There was a considerable amount of traffic but i was experiencing no problems until my car begin to swerve back and forth and i was unable to maintain the lane. We realized that we must get the car off the road and into the median to avoid being struck or striking a car in the right lane. After much effort we were able to do so but hit the guard cables which resulted in totaling our lincoln. In aug of 2013 we received a recall for the rack and pinion steering for our car and had it repaired on 32114. We had to wait for the dealer to get the parts. There was another recall on 11514 saying that cars with the intermediate shaft repaired during the first recall may not have been done correctly. My question is why did we not receive that recall? I feel that we did everything we could to insure that the best of circumstances occurred in what was most certain going to result in a crash and prevented others from being injured. If we had had that recall we could have had ours checked and possibly have avoided this accident. Since the car was totaled the only way it could be checked was to start the car and try to turn the steering wheel. This was done but does not indicate to me that there was no problem wit the steering, as we were able with great effort (both of us trying together) to turn it as well but the steering could not be controlled. Please reply by email to [xxx]@ntelos. Net or by phone at [xxx] or by mail to [xxx], waynesboro, va 22980. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 98224 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAYNESBORO, VA |
| VIN pattern | 1LNHM81V87YXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 69 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |