| Issue ID | 1139607 |
| Internal NHTSA # | 10663967 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | TOWN CAR |
| Model Year | 2005 |
| File date | 11/12/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2005 lincoln town car. The contact received notification of nhtsa campaign number: 13v385000 (steering); however, the dealer refused to perform the repairs. The contact mentioned that the technician explained that the recall repairs were performed six months prior at another dealer. The manufacturer was contacted and advised the contact that the recall repairs could not be performed a second time. The contact stated that the vehicle was never repaired under the recall. The contact had not experienced a failure. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | REDLANDS, CA |
| VIN pattern | 1LNHM84W95YXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |