| Issue ID | 560568 |
| Internal NHTSA # | 10136187 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | LINCOLN |
| Model | TOWN CAR |
| Model Year | 2004 |
| File date | 30/03/05 |
| Component | VEHICLE SPEED CONTROL:CRUISE CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Dt: the consumer states that 2004 lincoln town car was having a problem with the cruise control not holding speed when descending a hill. The cruise control will hold the speed when on flat ground and when going up a hill. This has been a problem for the consumer for about seven months. The consumer had not noticed the problem before this due to the fact that he lived on flat ground. The consumer took the car to the dealer for inspection ,and they told him to stay out of the mountains. The consumer also contacted ford about the matter. The person that the consumer spoke with told him that was the way it was suppose to be with the cruise control. The cruise control was set every time that this happened to the consumer. *ak *nm |
| Vehicle Mileage at Failure | 3500 |
| Number of Occurences | 10 |
| Source of the issue | HOTLINE VOQ |
| City and State | TOLEDO, OH |
| VIN pattern | 1LNHM81W14YXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/09/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BOWLING GREEN LINCOLN & MERCURY |
| Dealer's telephone number | 419-352-2553 |
| Dealer's city | BOWLING GREEN |
| Dealer's state code | OH |
| Dealer's ZIP code | 43402 |