| Issue ID | 398741 |
| Internal NHTSA # | 10003294 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | TOWN CAR |
| Model Year | 1998 |
| File date | 19/01/03 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have a 1998 lincoln towncar. On january 11th, my car was being serviced for an oil change. The mechanic notified me that the headgasket was leaking at the 4th cylander and advised me to take it to the dealer. The dealer charged me $300. 00 and stated in writing that nothing was wrong with the head gasket. On january 19, my car stopped running and i had to have it towed to the dealer. The next day i was notified that it was my headgasket and they overlooked the leak at the exact location i told them based on my mechanics advise. Now they want an additional $1200. 00 to fix the problem. My mechanic advised me that this is a common problem for this vehicle and to file a complaint against the dealer. My concern is now the engine may have been damaged by the lack of proper attention by the dealer. |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALE CITY, VA |
| VIN pattern | 1FTEF15N9SNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 02/10/99 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MALLORY LINCOLN MERCURY |
| Dealer's telephone number | 703-494-9121 |
| Dealer's city | WOODBRIDGE |
| Dealer's state code | VA |
| Dealer's ZIP code | 22191 |