| Issue ID | 1581682 |
| Internal NHTSA # | 11231485 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2014 |
| File date | 11/07/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Door latch defective. I had a defective latch replaced by lincoln dealership one year ago. This was the rear drivers side door. On 7/11/19, my passenger side door latch is now defective. I contacted my lincoln dealership and they explained my warranty is not valid, therefore, they will not cover the cost. I contacted lincoln customer service, recall department and they too said they would not cover the 2nd defective door latch, due to no warranty. They explained they understood this is the 2nd defective door latch and this door latch issue is part of recall. However, my vin# is not part of recall, but my make, model and year are included in recall. |
| Vehicle Mileage at Failure | 63972 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MESA, AZ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |