| Issue ID | 1711438 |
| Internal NHTSA # | 11383682 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2014 |
| File date | 10/12/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I was heading to work and i didn't see any issue on my dashboard that something is wrong with the car. I drove the car three blocks and the car stopped all of sudden while i was in driving mode. I call the dealer and they told me to tow the car to them. The dealer calls me the next day and said your brake system wires were chewed by an animal. I asked why my breke alert didn't show up on the dashboard, they couldn't explain and keep asking me to pay for it. I told them i could have been killed if i was going in high speed and the car brake system stop any time. I feel like there is a fault that needs to be investigated. This is really not safe when your most important part of the car system wires is chewed by an animal and i don't see any indicator showing me any issue related to it. I normally see when an oil change is a need, low tire air, the door is open, all those signs show on the dashboard, but the brake system didn't warn me that something is wrong. I had an extended warranty with lincoln with brakes and electric issues. They denied that they don't cover such issues. I don't even feel safe driving this car even if they fix, because they can't prove how long the wires were chewed and why the brake indicator didn't show up. I have reported this case to the lincoln headquarters, but no help from them. They keep saying you have to work with your local dealers. See attached pictures. If this happens while i was in 50miles on the highway, i would have cause huge damage. Contact me any further questions. |
| Vehicle Mileage at Failure | 67 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 3LN6L2LU0ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |