2013 Lincoln MKZ Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Lincoln MKZ 2013 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Lincoln MKZ 2013 structure body and complaints other owners have filed.
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2013 Lincoln MKZ Structure Body Problems, Complaints and Defects

 Issue ID1391644
 Internal NHTSA #11005057
 ManufacurerFord Motor Company
 BrandLINCOLN
 ModelMKZ
 Model Year2013
 File date04/07/17
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemLincoln passenger door latch. The vehicle was stationary, at a gas station having just refueled. The passenger went to close the door and door did not close. So tried again and realized the door was not staying closed. Driver checked the door latch to see if it needed to be pushed down and realized this was not the problem. The vehicle and passengers were on a trip out of state more than 8+ hours from home and it was july 4th holiday. No dealerships/ and ford/lincoln customer service not available. Had to wait until next day, contacted 2 ford dealerships one was booked the other had availability but it would take a few days. Contacted the lincoln customer service since we saw online there had been a door latch recall. We mentioned this and they told us the door latch recall had been completed on this vehicle in november 2015. This concerned me even more since this replacement piece that was to repair potentially default latches default even more quickly and with less driving. In jan 2016 we moved out of state to dc where we park the car and rarely drive the car, therefore the amount of mileage this lasted was unacceptable. We had to pay $420 to the dealership for the latch repair (ford did refund us $284 since they felt bad even though it was out of the 12 month warranty) but also has to pay $255 rental car which during holiday week in a vacation town we got the last rental car. A door latch should not break after 20 months with normal driving, not to mention the limited use of driving this car gets. A door latch is a major safety issue what if it happened to the driver's side? The car could only be driven with someone manually holding the door shut with both hands. So i am deeply concerned that either ford did not actually replace the door latch in nov 2015, or if they did the replacements are more faulty and a 12 month warranty is insufficient for a safety issue.
 Vehicle Mileage at Failure25000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateWASHINGTON, DC
VIN pattern 3LN6L2GK2DRXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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