| Issue ID | 1621933 |
| Internal NHTSA # | 11282489 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2013 |
| File date | 06/11/19 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 lincoln mkz. While driving 20 mph, the rear passenger side door opened without warning. The contact managed to hold the door closed with a towel and drove to jack demmer ford (37300 michigan ave, wayne, mi 48184, (734) 529-5521). The dealer taped the door closed, but did not diagnose the vehicle. The vehicle was then taken to spirit ford (4402 ann arbor rd, dundee, mi 48131, (734) 529-5521) where it was diagnosed that the rear door latch failed and needed to be replaced. The vehicle was currently being repaired. The dealer stated that the vehicle had previously been repaired per an unknown recall. The manufacturer was made aware of the failure and provided case number: 24889725, but no further assistance was provided. The contact referenced nhtsa campaign number: 17v210000 (latches/locks/linkages). The failure mileage was approximately 32,700. |
| Vehicle Mileage at Failure | 32700 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MONROE, MI |
| VIN pattern | 3LN6L2GK4DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |