| Issue ID | 1386233 |
| Internal NHTSA # | 11000419 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2013 |
| File date | 01/05/17 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 lincoln mkz. While waiting for an extended period of time for the manufacturer to supply the remedy and parts, the rear passenger door latch fractured and failed to remain secure while the vehicle was in motion. The dealer (autonation ford burleson, 850 n burleson blvd, burleson, tx 76028, (817) 522-3224) was unable to provide the part. The manufacturer did not know when the part and remedy would be available for nhtsa campaign number: 15v246000 (latches/locks/linkages). The vehicle was towed to the dealer. The manufacturer indicated that they would provide a loaner vehicle for a week, and then the contact would need to make the adjustment to wait until the remedy and parts were available. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ALVARADO, TX |
| VIN pattern | 3LN6L2GK1DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |