| Issue ID | 1217163 |
| Internal NHTSA # | 10761932 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2011 |
| File date | 29/07/15 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2011 lincoln mkz on 11/5/2012, it had 13,593 miles on it. During my last oil change, on7/28/15, at 37,440mi, i was informed that i had cracks and in all of the tire walls and would need to replace all 4 tires immediately. I bought the car at the dealer that was doing the oil change. When i argued that the tire warranty guide that came with the car indicated that the tires were good for 60k, i was told that it was my fault that the sidewalls had cracks, because i had not rotated the tires on a regular basis. So i assumed that it was my fault, and replaced my tires ($700). Today, while checking a different recall, i saw the other tire complaint about michelin's and 2011 mkz's and realized it was not my fault. I don't know if the dealer knew about this-i thought they were trying to trick me so i went to an actual tire company for replacement. Unfortunately- because i didn't know at the time, i had them discard the michelin tires after they replaced them. I am sure i had michelin tires, i have the original tire warranty guide and it list 5 possibilities-all michelin. I based the size of the tire on the size of my replacement tire. I do know that the car came from the hermosillo assembly plant. I have the original sale sticker. I am sure i can find more information from where i bought it if needed. |
| Vehicle Mileage at Failure | 37440 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEYMOUTH, MA |
| VIN pattern | 3LNHL2GC2BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |