| Issue ID | 1387027 |
| Internal NHTSA # | 11001171 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2011 |
| File date | 14/06/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | My wife got to the mall and tried to get out of the car and the door would not unlatch. She called me frantic asking what to do. She did not dare ask a stranger, so i told her to wait and i would be right there. She was very upset by the time i got there.-20 min. The door opened normally from the outside. Later i took the door apart and found that a plastic part of the handle that transfers motion to the door latch had broken. This seems like a poor design and/ or a poor choice of material. In a different circumstance or location this could have been a life threatening event. I believe the design or material should be changed before someone is injured or worse killed. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMINGTON HILLS, MI |
| VIN pattern | 3LNHL2GC7BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |