| Issue ID | 1684526 |
| Internal NHTSA # | 11350862 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2011 |
| File date | 21/08/20 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns 2011 lincoln mkz. The contact stated that the vehicle door latch detach on the driver side. The contact stated that her husband noticed the door was ajar when attempted to drive and was unable to close. The vehicle was taken to dch ford of thousand oaks (3810 thousand oaks blvd, westlake village, ca 91362) and was diagnosed that the door latches needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.*dt*jb *bf the consumer stated that the latch was repaired on 8/25/2020.*as |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | WESTLAKE VILLAGE, CA |
| VIN pattern | 3LNDL2L34BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 09/04/11 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GALPIN LINCOLN |
| Dealer's telephone number | 818-892-3800 |
| Dealer's city | VAN NUYS |
| Dealer's state code | CA |
| Dealer's ZIP code | 91406 |