| Issue ID | 1722716 |
| Internal NHTSA # | 11394793 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2010 |
| File date | 05/01/21 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact's wife owns a 2010 lincoln mkz. The contact stated that after the brake pads were replaced by an independent mechanic, the brake pedal depressed to the floorboard while driving, without warning. The contact's wife had taken the vehicle back to the independent mechanic twice where the mechanic bled the brake lines. The brake pedal and the brake master cylinder were replaced. Despite the repairs, the failure persisted. The contact then took the vehicle to riata ford (10507 us-290, manor, tx 78653) where the mechanic performed the same repairs as the independent mechanic however, the exact cause the failure was not yet determined. Upon investigation, the contact linked the failure to nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the vin was not included. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 169,385. |
| Vehicle Mileage at Failure | 169385 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PFLUGERVILLE, TX |
| VIN pattern | 3LNHL2GC3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |