| Issue ID | 1690489 |
| Internal NHTSA # | 11355254 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2010 |
| File date | 01/07/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 lincoln mkz. The contact stated that the vin was included in nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving 60 mph, the brake pedal was depressed to the floor to stop the vehicle. The contact stated no warning light was illuminated. The contact stated he had to pump the brakes multiple times until it started to work properly. The vehicle was taken the nissan dealer where he works and had the brake master cylinder and brake booster replaced. The brake lines were flushed. The contact called varsity lincoln (49251 grand river ave, novi, mi 48374; (248) 305-5300) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Vin tool confirms parts not available. The failure mileage was approximately 150,000. |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MILFORD, MI |
| VIN pattern | 3LNHL2JC0ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |