| Issue ID | 1695402 |
| Internal NHTSA # | 11362919 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2010 |
| File date | 27/09/20 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 lincoln mkz. The contact stated while driving 40 mph, while approaching a traffic light, the brake pedal was depressed and went to the floorboard failing to stop the vehicle. The contact stated that the abs warning light was illuminated. The contact stated she pulled to the side of the road and continued to depress the brakes until the vehicle decelerate and stopped completely. The contact called her son to drive the vehicle to her residence. The contact called the local dealer john kennedy ford of phoenixville located at 730 valley forge rd, phoenixville, pa 19460, (610) 917-8200, and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the vin was not included. The manufacturer was informed of the failure. The failure mileage was approximately 73,000. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PHOENIXVILLE, PA |
| VIN pattern | 3LNHL2GC1ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |