| Issue ID | 1480672 |
| Internal NHTSA # | 11110897 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2010 |
| File date | 01/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata inflators: i purchased my lincoln mkz to have a safe family vehicle to transport my 4 month son to and from the hospital over 200 miles away every day! July 2016 i received notice that there were safety concerns with my vehicle and i would be contacted when parts arrived. Then in december 2017 i received another notice saying the same information but also included there are to be no passengers in this vehicle. This vehicle was no longer serving a purpose for my family to get to the hospital with my son. I received another notice in june 2018 that my vehicle was no longer to be driven and i just received my rental car on july 10, 2018... There is still no parts currently being distributed in order to repair my car. My vehicle has sat, i have had to pay a mechanic to come flush it and put in new batteries etc to maintain it after not being driven. I am very grateful to receive this rental car now however, it hardly seems to make it better after paying on a car for two years that was not deemed safe and fully functional. I know that this situation has caused many distraught customers, however for me and my son who was fighting for his life, this situation has truly been a hardship. My son's needs unfortunately, put me in a place where i can't just "upgrade". The vehicle was purchased november 2015 with 21,300 miles and today it still has less then 39,000 miles due to it being unfit. A most devastating challenge to my family. I have all supporting documents should anyone wish to see them, i am happy to provide it. At this point it will be hard turning back over the rental car as i finally have the means to care for my son, going back to the sitting lincoln will just bring more problems. I hope someone can understand how emotionally damaging it has been for a family to wait two + years to drive in their vehicle during the most difficult times in their life |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GILBERT, AZ |
| VIN pattern | 3LNHL2GC9ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |