| Issue ID | 1425219 |
| Internal NHTSA # | 11046506 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2010 |
| File date | 15/11/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall- received letter from big valley ford at 3282 auto center in 2016 saying that airbag needed replacement and they would contact us when they had replacement for the airbags. To date they have never contacted us. Received a notice about chapter 11 case # 17-11375 concerning airbags. Looked up car information on nhtsa site and confirmed car had recall for airbag. Called big valley ford in stockton ca. At 1-800-871-8112 and was told that until someone takes over airbag business they have no airbags available to replace our current defective airbag. This was left on our voice message system yesterday 11/15/17 at 4:27pm by jackie at big valley ford (209-870-4361). My question is what do we do now and how do we get this dangerous defect fixed? Apparently ford doesn't put airbags in their cars any more since they have none to replace the one they chose to put in the car i drive. Hopefully we will never be in an accident where the known defective airbag is deployed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STOCKTON, CA |
| VIN pattern | 3LNHL2JC5ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |