| Issue ID | 1397188 |
| Internal NHTSA # | 11012641 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2010 |
| File date | 01/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 lincoln mkz. The contact stated that nhtsa campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in july of 2016. The contact spoke with the ford dealer (palm springs motors, 69200 highway 111 cathedral city, ca, 92234 phone: 760-328-2102) and was informed that the parts were unavailable for the repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RANCHO MIRAGE, CA |
| VIN pattern | 3LNHL2GC9ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |