| Issue ID | 1441979 |
| Internal NHTSA # | 11064588 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2009 |
| File date | 01/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | "takata recall" - safety recall notice 16s26/nhtsa recall 16v-384 first notice letter dated july, 2016 - second notice letter dated december, 2017 how long before this hazard airbag is replaced? Waiting over a year for a replacement of this dangerous airbag is unacceptable. The potential of risk of death/injury is unacceptable. I called ford and was told by the customer service rep. That she "feels its safe", however, her "feeling" its safe for my family to ride in this car with this airbag under recall is not good enough for the safety and well-being of myself and my loved ones. She did not "guarantee" it was safe. Having a potentially dangerous airbag in my vehicle and what could happen should it deploy is causing me a great deal of stress every time i drive this vehicle and/or have my beloved family ride in this vehicle. And, i am growing weary and agitated with the excessively long wait for a replacement airbag. What action is being done to expedite the replacement airbags in affected vehicles? How much longer must one wait for this to be resolved? Please let me know something regarding a timeline for resolution/replacement. I want this airbag replaced asap. Thanks |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALEXANDER, NC |
| VIN pattern | 3LNHM26T09RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |