| Issue ID | 1361159 |
| Internal NHTSA # | 10958856 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2009 |
| File date | 06/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - i received a recall notice letter from lincoln motor company dated july, 2016. The letter stated my vehicle was identified in the takata air bag recall and that when parts are available i will be notified by letter. It has been over 7 months and still no letter notifying of parts availability or for me to schedule a repair. How much longer before the parts are available?? It is stressful waiting for this repair, especially when i have loved ones riding with me that can be injured or worse due to faulty air-bags. A 7 month wait is a bit ridiculous. Also, i've inquired with my local lincoln dealer and have been informed the repair will take 4 hours. Lincoln or takata should provide me with a rental while my vehicle is being repaired. I should not have to wait at the dealer 4 hours while the vehicle is repaired due to no fault of my own. Thanks for reading. I look forward to your response/update on this recall. [xxx] [xxx] *dl information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALEXANDER, NC |
| VIN pattern | 3LNHM26T09RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |