| Issue ID | 1513232 |
| Internal NHTSA # | 11151119 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2008 |
| File date | 09/11/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Brake pedal goes all the way to the floor, vehicle increasingly difficult to stop after abs event. 11/10/18-dealer performed diagnostics indicating rear rotors need replacing, authorized repair. 11/10/18 after replacing rotors dealer states rear caliper action is erratic, states rear calipers need replaced due to erratic action. Authorized repair with oem ford parts, not available until 11/12/18. Dealer vehemently denies hcu is the issue even after i propose this scenario. States not the hcu 11/12/18-dealer called said pedal is much better, however, although there are no indications or codes, hcu is faulty, wants me to pick up car. States that pedal travel returns, but might want to have the hcu replaced. !! Dealer previously stated hcu was not the issue, the rear calipers were: due to erratic behavior. Service to this point to have components replaced, that have not resolved initial complaint vehicle was previously involved in frontal crash from previous owner. Details were not immediately available to me. Will be requesting dealer assistance with part replacement in this scenario. |
| Vehicle Mileage at Failure | 90523 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE OAK, PA |
| VIN pattern | 3LNHM28T18RXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |