| Issue ID | 1500114 |
| Internal NHTSA # | 11131571 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2008 |
| File date | 24/09/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2008 lincoln mkz. The contact received a recall notification for nhtsa campaign number: 16v384000 (air bags). The vehicle was taken to beach ford (2717 virginia beach blvd, virginia beach, va 23452, (757) 486-2717) for a replacement appointment; however, when the contact arrived, she was informed that the part was not available. The contact was promised that they would reserve a replacement part for her, but with no timeframe. The first time the manufacturer reserved a replacement part for the contact and sent her a confirmation email. Afterwards, the contact made the initial appointment with the dealer. The second time the manufacturer apologized repeatedly, but offered no further assistance. The contact had not experienced a failure. Parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | VIRGINIA BEACH, VA |
| VIN pattern | 3LNHM26T38RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |