| Issue ID | 1438297 |
| Internal NHTSA # | 11061443 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2007 |
| File date | 01/12/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 lincoln mkz. The contact stated that nhtsa campaign number: 16v384000 had exceeded a reasonable time for repair. The contact received the recall notification december of 2016. However, the contact spoke to an unknown dealer several times requesting information on the parts availability, the unknown dealer also advised the contact that they did not have any more information concerning the letter the contact received. The dealer also stated that they have not received any information from ford company on when parts will be available for repair. The manufacturer was not contacted. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LOUISVILLE, KY |
| VIN pattern | 3LNHM28T37RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |