| Issue ID | 1420702 |
| Internal NHTSA # | 11042752 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ |
| Model Year | 2007 |
| File date | 02/11/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 lincoln mkz. The contact stated that nhtsa campaign number: 17v024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in july of 2017. The contact called helena ford-lincoln (3365 e us highway 12, helena, mt 59601) at 406-446-6310 who stated that the parts were unavailable for the repair and were repairing by zones. The contact called in may and october of 2017 and was informed both times that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. The vin was not available. *tt vin available updated 8/3/18*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HELENA, MT |
| VIN pattern | 3LNHM28T27RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 11/10/10 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HELENA MOTORS |
| Dealer's telephone number | |
| Dealer's city | HELENA |
| Dealer's state code | MT |
| Dealer's ZIP code | 59623 |