| Issue ID | 1276322 |
| Internal NHTSA # | 10855597 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2014 |
| File date | 14/04/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Oem michelin primacy tires and warranty process are a big problem. Getting ready to file tread wear claim on second set after claiming tread wear warranty on first set through my dealer. Only lasted 30k and were to go > 50k. Now same model tires are now worn to replacement and dealer says i need to purchase elsewhere for another tread wear claim. Reason is they were never paid by michelin for first claim. Lincoln and michelin deserve this complaint for the inconvenience and now second defect on tread wear life. Service dept at dealer have been great and understand why they cannot work another claim. |
| Vehicle Mileage at Failure | 60400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRISCO, TX |
| VIN pattern | 3LN6L2LU9ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
| Tire size | |
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| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |