| Issue ID | 1363232 |
| Internal NHTSA # | 10965961 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2014 |
| File date | 30/11/16 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | Purchased 2014 lincoln mkz vehicle new. Front passenger restraint system recall notice received in mail in december (recall # 16s42). Spoke to lincoln (ford) 1/24/17 to ask estimated resolution date and open a case. No repair date available. Spoke to lincoln 3/14/17 - no repair date available. Case #s cas-11548706 & cas-11537859 assigned. Ford / lincoln refused to provide alternative transportation. Dealer offered to buy car back for 40% of new price (car was 2 years at the time). Car is "unsalable" according to other dealers due to this recall. Advised by ftc that recall notification absolves ford of liability if my family is seriously injured or killed in an accident as a result of this failure. Vehicle was under original warranty when this recall was published. Purchased $2,600 extended warranty from ford. From nhtsa website: " nhtsa recall # 16v875000 - summary: driver and front passenger seat belt assemblies may not adequately restrain the occupant in a crash. Safety risk seat belt assemblies that do not adequately restrain the occupant in a crash can increase the risk of injury." "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the nhtsa vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with nhtsa." "recall statusrecall incomplete, remedy not yet available" i need alternative transportation from ford. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPERVILLE, IL |
| VIN pattern | 3LN6L2LU1ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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