| Issue ID | 1723605 |
| Internal NHTSA # | 11395437 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2012 |
| File date | 16/01/21 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 lincoln mkz hybrid. The contact stated that while driving 42 mph, the power steering failed to operate as the service advanced track and service power steering messages appeared on his instrument panel. The contact called an independent mechanic and was informed that there was a recall on similar model vehicles for a power steering failure however, the vin was not included. Upon investigation, the contact linked the failure to nhtsa campaign number: 15v340000 (steering). The manufacturer was made aware of the failure and provided the contact with a case number. The vehicle was not repaired. The failure mileage was approximately 35,000. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CAREFREE, AZ |
| VIN pattern | 3LNDL2L30CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 42 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |