| Issue ID | 1698632 |
| Internal NHTSA # | 11365325 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2012 |
| File date | 24/09/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 lincoln mkz hybrid. The contact stated that while driving 55 mph, the power steering warning light illuminated with the service power steering now message displayed. The vehicle then loss power steering functionality. The contact stated that the traction control was disabled. The steering wheel became very difficult to turn. The contact stated the vehicle was driven manual steering mode. The contact coasted to the side of the roadway, turned off and restarted the vehicle however, the failure persisted. The vehicle was taken to purchase ford lincoln (1352 us-45, mayfield, ky 42066) but was not repaired. The vin was not included in nhtsa campaign number: 15v340000 (steering). The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MAYFIELD, KY |
| VIN pattern | 3LNDL2L36CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |