| Issue ID | 1360878 |
| Internal NHTSA # | 10958653 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2012 |
| File date | 02/03/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Car was parked. Started car and put transmission in reverse and noticed there was no power steering. Warning on dash "power steering assist failure". Only 37,777 miles on car. Previous service records on car stated field service action 15n01 but ignored by dealer at least twice during warranty period. Now out of warranty. |
| Vehicle Mileage at Failure | 37777 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JOHNSTOWN, CO |
| VIN pattern | 3LNDL2L3XCRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |