| Issue ID | 1189481 |
| Internal NHTSA # | 10723757 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2011 |
| File date | 02/06/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Started car and steering was so hard i could not safely steer the car. It was towed to the dealer (margate lincoln, margate florida) for repair. They told me the incident was not related to the manufactures recall and that i would have to pay for it. I have repair coverage so it only cost me 100. 00 and the plan paid the remainder. If i did not have coverage it was going to be around 2,000. 00. I am 73 and was unable to steer the car safely at any speed. I am now scared of the car because of what could happen and think it is unsafe to me, my passengers and the general driving public. |
| Vehicle Mileage at Failure | 50410 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COCONUT CREEK, FL |
| VIN pattern | 3LNDL2L33BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |