| Issue ID | 1610183 |
| Internal NHTSA # | 11268631 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2011 |
| File date | 24/06/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 lincoln mkz hybrid. While the contact entered the driveway at approximately 3 mph, the steering seized and the power steering assist and traction control warning indicators illuminated. The contact managed to drive the vehicle to the dealer where it was diagnosed that the steering assist failed and needed to be replaced. Griffin phillis ford (pa-257, seneca, pa 16346, (814) 676-9295) reprogrammed the steering three additional times, but the same failure recurred multiple times. The manufacturer was made aware of the failure and provided the contact with case number: 24287519. The contact mentioned nhtsa campaign number: 15v340000 (steering). The failure mileage was approximately 74,700. |
| Vehicle Mileage at Failure | 74700 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FRANKLAND, PA |
| VIN pattern | 3LNDL2L36BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |