| Issue ID | 1469076 |
| Internal NHTSA # | 11097291 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2011 |
| File date | 02/05/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 lincoln mkz hybrid. The contact stated that the steering wheel became difficult to maneuver while the vehicle was in operation. The dealer (ganley lincoln, 6930 pearl rd, middleburg heights, oh 44130, (440) 845-6000) replaced the electronic power steering unit. Two months later, the front suspension assemblies failed and the contact continued to hear an abnormal noise. The manufacturer issued nhtsa campaign number: 15v340000 (steering), but the vehicle was not included in the recall. Three steering tsbs and one suspension tsb were issued, but no recalls for the suspension. The manufacturer provided no remedy other than suggesting that the dealer replace the part. The approximate failure mileage was 45,000. *ln |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | STRONGSVILLE, OH |
| VIN pattern | 3LNDL2L30BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 20/12/10 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GANLEY LINCOLN |
| Dealer's telephone number | 440-845-6000 |
| Dealer's city | MIDDLEBURG HEIGHTS |
| Dealer's state code | OH |
| Dealer's ZIP code | 44130 |