| Issue ID | 1393517 |
| Internal NHTSA # | 11006570 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2011 |
| File date | 05/01/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 lincoln mkz hybrid. While driving 20-30 mph on three occasions, the power steering failed without warning and the vehicle crashed into a curb. There were no injuries and a police report was not filed. The vehicle was towed to carman ford lincoln (located at 193 s dupont hwy, new castle, de 19720, phone: (302) 323-2300) where it was diagnosed that the power steering gear needed to be replaced. The vehicle was repaired, but the failure recurred a week later. The manufacturer was contacted and notified of the failure. The contact received case number: cas12753414. The approximate failure mileage was 76,000. |
| Vehicle Mileage at Failure | 76000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW CASTLE, DE |
| VIN pattern | 3LNDL2L31BRXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |