| Issue ID | 1118266 |
| Internal NHTSA # | 10641621 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKZ HYBRID |
| Model Year | 2011 |
| File date | 17/05/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | While driving slowly (less than 30 mph), a chime sounded and two messages appeared on my dash-board, "power steering assist fault," and "service advancetrac." simultaneously, power steering assist stopped working, requiring me to muscle the steering wheel around in order to maneuver out of harms way. In addition to the incident described above, the same thing (loss of power steering and those two messages) occurred several other times, at various speeds and conditions. I was always able to restore function by restarting the engine once or twice while parked. |
| Vehicle Mileage at Failure | 57099 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BATON ROUGE, LA |
| VIN pattern | 3LNDL2L31BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |