| Issue ID | 1541060 |
| Internal NHTSA # | 11182361 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2017 |
| File date | 02/01/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The car shuts off without warning when you are driving. It has happened 6 times in the last 3 months. The power steering shuts off and the car comes to a complete stop before you are able to try to restart the car. This is a very serious safety issue when this happens on a busy highway and you are in the fast lane or making a left turn across oncoming traffic. I took the car to a local dealer (jerry's ford of leesburg va) and it is not showing any maintenance codes for the issue and they said there is nothing they can do. I spoke to ford (case# cas-17221031-z4l4r3) and they said to drive the car until the issue happens again and have it towed back to the dealer as restarting the car will clear the maintenance code. I told ford this was unacceptable due to this being a very serious safety issue and i didn't think it was a good idea to put someone's life at risk to trouble shoot the problem with the car. Ford has no other options at this time. From research i have done online i can see other people have had this same exact issue. Nhtsa id numbers 11047965 and 11055106 seem to be the same issue. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEESBURG, VA |
| VIN pattern | 2LMPJ6LR4HBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |