| Issue ID | 1679196 |
| Internal NHTSA # | 11342784 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2017 |
| File date | 05/05/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Recall notice 19s41. Received notification on 5/2/2020 that parts are available. Contacted local dealership, felix sabates lincoln, on 5/5/2020 to schedule recall. Was told at the time, they had to order the part for recall and it will be approximately 2-3 weeks. On 6/2/2020, i made another call asking for update on recall parts. Was told that part has not arrived and it will be another 2 weeks. Called again on 6/15/2020 for update. Again was told still waiting on parts. Maybe another 2 weeks. Called again on 7/1/2020 and was told parts still have not arrived. The gave the reasoning as covid-19 as the problem for delay in receiving parts. Called lincoln on 7/13/2020 and was told to contact local dealership for update. Called dealership again on 7/29/2020 and have not received a call back as of 8/2/2020. This has been going on for 90 days and i believe this to long for the recall fix. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONROE, NC |
| VIN pattern | 2LMPJ8LR2HBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |