| Issue ID | 1343784 |
| Internal NHTSA # | 10937417 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2016 |
| File date | 13/07/16 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In july 2016 i bought a new lincoln mkx with the 2. 7 eco engine. From day one i noticed fiberglass particles on the rear glass , after 300 miles it was so bad i had to wash it every day , it was also in side all over the interior. I had it on my face as well as my family. I contacted lincoln and they denied using fiberglass on their vehicles. Lincoln told me to take it to my dealer and i did after several visits they discovered it was coming from the exhaust and contacted lincoln . In the meantime i started coughing and had severe throat iratation. I started to call lincoln customer service but after a period of time was told to stop calling. The dealer did not seem to get any where with this problem. Lincoln advised me to keep the windows up, i requested a loaner vehicle till the problem was resolved and was told no because the vehicle ran and was operational they could not do this. After 2800 miles and 3 months of owner ship i was forced to trade it in and take a $18,000. 00 dollars loss. I went to the va hospital and was told to stay away from the mkx after exams because fiberglass will cause these coughing and iratitaon problems, symptoms i documented this on utube under - [ 2016 lincoln mkx problems.] being a vet and on disability the loss was great . I do feel sorry for the others that are experiencing this problem this has got to be the biggest loss i ever had on an automobile |
| Vehicle Mileage at Failure | 2800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MANNS CHOICE, PA |
| VIN pattern | 2LMTJ8LP4GBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |