| Issue ID | 932048 |
| Internal NHTSA # | 10468526 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2012 |
| File date | 02/07/12 |
| Component | EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOB |
| Product type code | VEHICLE |
| Description of the problem | 2012 lincoln mkx. Consumer states problem with vehicle navigation system *tgw the consumer stated several months after purchasing the vehicle, he was provided with a disc with an updated program to simplify the use of the system and make it more user friendly. The system was installed by the dealer, but the system is still not user friendly and is a hazard to the driving public. The consumer stated once a driver was in a function, there was no cancellation button or end button in the navigation system, or the audio system, and on many occasions the phone system, without the driver being distracted and searching for the correct menu which obviously took the driver's attention off the road. In addition, whenever a function was changed, it was impossible not to activate the emergency blinker lights which caused confusion to other driver's behind him. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | PRINCETON, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |