| Issue ID | 937533 |
| Internal NHTSA # | 10472356 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2011 |
| File date | 20/07/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Radio and ac settings change every time the car is restarted. Can not make a call using the voice command system. Call will not route through the car's speakers. Stereo will not come back on after a call. Stereo freezes up and shows that it is on sirius, but is really on an fm station. Stereo stays on when the car is turned off and door is opened. Sync screen blanks out and stays off. Performs "system maintenance" frequently. Says that the navigation card is faulty. Back up camera does not come on, but system says it is functioning. Has been taken to the dealership twice for repairs. They have performed a reset both times which temporarily restores function. Was told that nothing further could be done unless lincoln came out with an update. |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLORENCE, AL |
| VIN pattern | 2LMDJ6JK1BBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |