| Issue ID | 1343282 |
| Internal NHTSA # | 10937042 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2011 |
| File date | 22/11/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Problems with the electronic throttle body (etb). When driving, there is an extreme, sudden and dangerous loss of power. At the same time, ford's infamous "wrench warning light' for this problem comes on and the car enters into the 'limp home mode'. This is the same problem that ford / lincoln is having in which the nhtsa had opened an investigation in feb. 2013 after thousands of ford / lincoln owners complained of the same issue i am currently having, then closed it after ford agreed to 'fix 1,600,000 cars that "limped home"'. My research shows that ford claims that customer satisfaction program 16b23 has been issued. However, when i contacted lincoln hq, they stated that since nhtsa has closed this investigation, they are not willing to include my vin with this reported problem. This problem is getting worse as well. It has happened 5 times now and every time, i have to pull off to the side of the road and shut the vehicle off. I called the lincoln dealership where the vehicle was purchased and the service manager was well aware of the problem and stated that he fixes these 'all the time' at $160. 00 for the part, and $400. 00 for the labor. Please reopen the nhtsa investigation / case to include my vin in this 'recall' or whatever ford wants to call it. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILTON, FL |
| VIN pattern | 2LMDJ6JK1BBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |